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ClaimsGuided claims assistance

When the storm hits, call us first.

Report what happened and Trident guides you through the documents, the insurer's review and the settlement, until you are back in calm water.

Start your claimCall +6328-365-9553

01Be ready

A few things make a claim move faster.

You do not need everything to start. Send what you have, and we help with the rest.

Have these ready

  • Your policy number
  • A short summary of what happened
  • Photos of the damage
  • Police or barangay report, if applicable
  • Repair estimates
  • A valid ID
01

Photograph everything

Every angle of the damage, before vehicles or items are moved.

02

Collect details

Names, contact numbers and IDs of everyone involved, and any witnesses.

03

Hold off on admissions

Do not admit liability until you have spoken with your claims advisor.

02What happens next

Four steps from report to resolution.

  1. 1

    Report

    Send the form below or call us. A summary and your policy details are enough to start.

  2. 2

    Gather

    We tell you exactly which documents your insurer needs and how to send them.

  3. 3

    Coordinate

    Our claims desk works with the insurer's adjusters and keeps you updated.

  4. 4

    Settle

    Clear guidance on approval, repairs or reimbursement until the claim is closed.

03File a claim

Tell us what happened.

Keep your photos, reports and estimates ready. Once we receive this, your claims advisor will tell you exactly which documents the insurer needs and how to send them.

Need to talk to someone now?

Call the office and a claims advisor will take your report by phone and tell you what to do next.

Monday to Friday
8:00 AM to 6:00 PM
Saturday
9:00 AM to 2:00 PM
Sunday and holidays
Emergency line only

04Questions

Claims, answered.

What documents do I need to file a claim?

Typically you will need your policy number, incident summary, photos, police or barangay report (if applicable), repair estimates, and valid ID. Trident will confirm any additional insurer-specific requirements.

How long does the average claim take?

Simple motor claims may resolve in a few weeks when documents are complete. Complex or high-value claims can take longer depending on assessment and insurer review. Trident keeps you updated at each stage.

What happens after I file a claim?

Trident reviews the submitted details and helps coordinate next steps, documents, and insurer requirements.